1. Introduction

This Confidentiality Policy outlines the principles and procedures that govern the confidentiality of client information at Psyche n’ Body, located in Prague, Czech Republic. We are committed to maintaining the privacy and confidentiality of all client information in accordance with applicable laws and ethical standards.

2. Legal Framework

Our counseling services operate in accordance with the laws and regulations of the Czech Republic that govern the confidentiality and protection of personal data. Processing of personal data is governed by the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (hereinafter referred to as the “GDPR”) and by the Act No. 110/2019 Coll., concerning the processing of personal data, as well as other applicable legislation protecting personal data.

3. Types of Personal Information

Personal information includes all verbal, written, electronic, and other records shared by clients during counseling sessions, including but not limited to:

• Personal information (name, address, contact information)
• Medical and mental health history
• Records of counseling sessions
• Assessments and evaluations
• Any other information shared during counseling sessions

4. Confidentiality Commitment

It is committed to the following principles regarding confidentiality:

• Protecting the confidentiality of all client information to the extent permitted by law.
• Not disclosing or releasing client information to any third party without the client’s explicit written consent, except as required by law.
• Discussing and explaining the limits of confidentiality with each client, including situations where we may be required to breach confidentiality (e.g., when there is a risk of harm to the client or others).

5. Exceptions to Confidentiality

While we strive to protect client confidentiality, there are specific situations where we may be legally obligated to breach confidentiality, such as:

• When a client poses a risk of harm to themselves or others.
• When there is a reasonable suspicion of child or elder abuse.
• When we are ordered to release information by a court of law.

6. Data Protection and Security

We take data protection and security seriously. We implement appropriate safeguards to protect client information, including secure electronic record-keeping and physical storage.

7. Client Access to Information

Clients have the right to access their personal information, request corrections, and inquire about the storage and use of their data. All requests should be made in writing.

8. Record Retention

Client records will be retained for the minimum period required by law. After this period, records will be securely destroyed.

9. Policy Review and Updates

This confidentiality policy will be periodically reviewed and updated to reflect changes in laws, regulations, or best practices. Clients will be informed of any significant changes to this policy.

By choosing our counseling services, clients agree to adhere to the terms outlined in this confidentiality policy.

Psyche n’ Body